Last Updated: April 2026

We believe in making complex things simple—and that includes how we handle your data. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, programs, coaching services, and retreats.

We respect your privacy and are committed to safeguarding your information in accordance with applicable privacy laws, including the Australian Privacy Principles.

1. Information We Collect

We only collect information that is necessary to provide you with our services and communicate effectively. This may include:

• Identity and Contact Data: Your name, email address, phone number, and location when you fill out a discovery form, subscribe to our newsletter, or enquire about a keynote.
• Professional Data: Information about your career, business, and current structural constraints, which you share during strategy conversations, coaching intakes, or B2B program bookings.
• Transaction Data: Payment details, billing address, and purchase history when you enrol in a course (like Career on Your Terms), book a retreat, or secure a workshop.
• Technical Data: Standard website analytics, including IP addresses and browser types, to help us understand how our community interacts with our digital platforms.

2. How We Collect Your Data

We collect your information directly from you when you:

• Submit an enquiry form for speaking, coaching, or workshops.
• Subscribe to our weekly email newsletter.
• Register for our programs, the 10pm Club, or writing retreats, for example.
• Interact with us during discovery calls or strategy conversations.

3. How We Use Your Information

We use your data strictly to deliver value, manage our relationship with you, and run our business efficiently. Specifically, we use it to:

• Deliver coaching, keynotes, and retreat logistics.
• Process payments and manage invoicing.
• Send you our weekly newsletter, thought leadership articles, and updates on programs or the 6:3:3 framework, for example.
• Triage enquiries and manage our discovery session funnel via our CRM.
• Improve our website and digital offerings.

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We only share your data with trusted third parties who assist us in operating our business, such as:

• Our internal team (including our Virtual Assistant and administrative support) to manage logistics and scheduling.
• Professional advisors, such as our accountants and legal counsel.
• Secure payment gateways and CRM platforms used to manage our bookings and communications.

These third parties are bound by strict confidentiality and are only permitted to use your data to provide the specific services we have engaged them for.

5. Data Security & Storage

We take the security of your personal information seriously. We implement robust digital and operational safeguards to protect your data from unauthorised access, disclosure, or misuse. Because we operate globally and host retreats internationally, some of your data may be processed by secure, compliant cloud-based platforms located outside of Australia.

6. Your Rights & Choices

You have the autonomy to manage your data:

• Opt-Out: You can unsubscribe from our email newsletter or marketing communications at any time using the link provided at the bottom of our emails.
• Access and Correction: You have the right to request access to the personal information we hold about you and to ask for corrections if it is inaccurate.

7. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please reach out.

• Email: hello@penelopebarr.com (Note: Please update with official contact email)
• Location: Melbourne, Australia